Returns & Exchanges

Due to the perishable nature of our products, we cannot accept physical returns. However, your satisfaction is our priority.

Return Process

• 1.
  Inspect Your Order

  Check your delivery immediately upon arrival for any quality concerns or missing items.

• 2.
  Document Issues

  Take clear photographs of any damaged produce or packaging within 24 hours of receipt.

• 3.
  Contact Support

  Email our team with your order number and photos to initiate a Freshness Guarantee claim.

• 4.
  Resolution

  Our team will review your claim and issue a full refund or send a replacement shipment within 48 hours.